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Privacy Policy
Our registered office is at 26 Greenside Court, Monton, M30 9QH.
Introduction
This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.
In the context of the law and this notice, ‘personal data' is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.
This notice applies to personal data collected through our website and through social media platforms and online retail platforms, including OurLFC.World, Facebook, Instagram, Twitter, Vimeo & YouTube.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
Data Protection Officer
If you have any questions about how we process your personal data, including any requests to exercise your legal rights, please contact us at
Personal Data We Process
1. How We Obtain Personal Data
The information we process about you includes information:
- You have directly provided to us
- That we gather from third party databases and service providers
- As a result of monitoring how you use our website or our services
2. Types of Personal Data We Collect Directly
When you use our website, our services or buy from us, when you create an account on our website, we ask you to provide personal data. This can be categorised into the following groups:
- Personal identifiers, such as your first and last names, your title and your date of birth
- Contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
- Account information, including your username and password
- Payment information, such as a debit or credit card number and expiry date and bank account details
- Records of communication between us including messages sent through our website, email messages and telephone conversations
- Marketing preferences that tell us what types of marketing you would like to receive
In addition, we may also process:
- Documentation that confirms your identity, such as an image of your passport or driver’s licence
- An image that shows your face, such as a passport photograph
- Documentation that confirms the qualifications you advertise as holding
- Documentation that confirms your employment, such as recent payslips
- Documentation that confirms your address, such as a tenancy agreement or rental contract
3. Types Of Personal Data We Collect From Third Parties
We confirm some of the information you provide to us directly using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes in order to be able to assess the quality of the services you offer.
The additional information we collect can be categorised as follows:
- Information that confirms your identity
- Business information, including your business trading name and address, your company number (if incorporated), and your VAT number (if registered)
- Information that confirms your contact information
- Reviews and feedback about your business on other websites through which you sell your services
- Unsolicited complaints by other users
4. Types of Personal Data We Collect from Your Use of Our Services
By using our website and our services, we process:
- Your username and password and other information used to access our website and our services
- Information you contribute to our community, including reviews
- Your replies to polls and surveys
- Technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
- Usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages
- Transaction information that includes the details of the products services you have bought from us and payments made to us for those services
- Your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.
5. Our use of aggregated information
We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated Information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.
For example, we may aggregate usage information to assess whether a feature of our website is useful.
However, if we combine or connect aggregated information with your personal data so that it can identify you in any way, we treat the combined information as personal data, and it will be used in accordance with this privacy notice.
6. Special Personal Data
Special personal data is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
It also includes information about criminal convictions and offences.
We do not collect any special personal data about you.
7. If You Do Not Provide Personal Data We Need
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract.
In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.
The Bases On Which We Process Information About You
The law requires us to determine under which of six defined bases we process different categories of your personal data and to notify you of the basis for each category.
If the basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
8. Information We Process Because We Have a Contractual Obligation with You
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal data.
We may use it in order to:
- Verify your identity for security purposes when you use our services
- Sell products to you
- Provide you with our services
- Provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
9. Information We Process with Your Consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal data.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at
We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.
10. Information We Process for the Purposes of Legitimate Interests
We may process the information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
- Whether the same objective could be achieved through other means
- Whether processing (or not processing) might cause you harm
- Whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
- Improving our services.
- Record-keeping for the proper and necessary administration of our organisation.
- Responding to unsolicited communication from you to which we believe you would expect a response.
- Preventing fraudulent use of our services.
- Exercising our legal rights, including to detect and prevent fraud and to protect our intellectual property.
- Insuring against or obtaining professional advice that is required to manage organisational risk.
- Protecting your interests where we believe we have a duty to do so.
11. Information We Process Because We Have a Legal Obligation
Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal data.
12. Information We Process to Protect Vital Interests
In situations where processing personal information is necessary to protect someone’s life, where consent is unable to be given and where other lawful bases are not appropriate, we may process personal information on the basis of vital interests.
For example, we may inform relevant organisations if we have a safeguarding concern about a vulnerable person.
How and When We Process Your Personal Data
13. Your Personal Data Is Not Shared
We do not share or disclose to a third party, any information collected through our website.
14. Information You Provide
Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.
For example, when you leave a review or post a message on our website, we reasonably assume that you consent for the message to be seen by others. We may include your username with your message, and your message may contain information that is personal data.
Other examples include:
- Tagging an image.
- Clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks.
In posting personal data, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in the future in any way we decide.
We provide you with a public profile page, the information on which may be indexed by search engines or used by third parties. The information you provide on that profile page may be made available to the public.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete personal data that you have posted. You can make a request by contacting us at
15. Payment Information
Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of [WorldPay / Opayo / PayPal / MoneyBookers / Stripe] or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.
16. Direct Debit Information
N/A
17. Job Application and Employment
If you send us information in connection with a job application, we may keep it for up to [three years] in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for [six years] before destroying or deleting it.
18. Information Obtained From Third Parties
Although we do not disclose your personal data to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal data from third parties whose services we use.
No such information is personally identifiable to you.
19. Third Party Advertising on Our Website
Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.
They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.
We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
20. Credit Reference
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
21. Disputes Between Users
In the event of a dispute between you and another user, provided that you consent, we may share your basic personal data, business information and contact information with the other user.
At our discretion, we may share other information to enable the dispute to be resolved through litigation or alternative dispute resolution methods.
22. Service Providers and Business Partners
We may share your personal data with businesses that provide services to us, or with business partners.
As examples:
- We may pass your payment information to our payment service provider to take payments from you
- We may use fraud prevention agencies and credit reference agencies to verify your identity and we may pass your information to those agencies if we strongly suspect fraud on our website
- We may pass your contact information to advertising agencies to use to promote our services to you
23. Referral Partners
This is information given to us by you in your capacity as an affiliate of us or as a referral partner.
It allows us to recognise visitors that you have referred to us, and to credit you commission due for such referrals. It also includes information that allows us to transfer commission to you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this policy.
Use of Information We Collect Through Automated Systems
24. Cookies
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date.
They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.
They can also provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other visitors; and serve you advertisements that are relevant to your browsing history.
Some cookies may last for a defined period of time, such as one visit (known as a session), one day or until you close your browser. Others last indefinitely until you delete them.
Your web browser should allow you to delete any cookie you choose. It should also allow you to prevent or limit their use. Your web browser may support a plug-in or add-on that helps you manage which cookies you wish to allow to operate.
The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website.
When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.
We use cookies in the following ways:
- To track how you use our website
- To record whether you have seen specific messages we display on our website
- To keep you signed in to our website
- To record your answers to surveys and questionnaires on our site while you complete them
- To record the conversation thread during a live chat with our support team
25. Personal Identifies From Your Browsing Activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
26. Re-Marketing
Re-marketing involves placing a ‘tracking technology’ such as a cookie, a ‘web beacon’ (also known as an ‘action tag’ or a ‘single-pixel GIF’) to track which pages you visit and to serve you relevant adverts for our services when you visit some other website.
The benefit of re-marketing technology is that we can provide you with more useful and relevant adverts, and not show you ones repeatedly that you may have already seen.
We may use third-party advertising services to provide us with re-marketing services from time to time. If you have consented to our use of such tracking technologies, you may see advertisements for our products and services on other websites.
We do not provide your personal data to advertisers or to third-party re-marketing service providers. However, if you are already a member of a website whose affiliated business provides such services, that affiliated business may learn of your preferences in relation to your use of our website.
Other Matters
27. Your Rights
The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.
We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org
28. Use of Our Services By Children
We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.
29. Encryption of Data Sent Between Us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust marks in your browser’s URL bar or toolbar.
30. Delivery of Services Using Third Party Communication Software
With your consent, we may communicate using software provided by a third party such as Facebook (WhatsApp), Apple (Facetime), Microsoft (Skype) or Zoom Video Communications (Zoom).
Such methods of communication should secure your personal data using encryption and other technologies. The providers of such software should comply with all applicable privacy laws, rules, and regulations, including the GDPR.
If you have any concerns about using a particular software for communication, please tell us.
31. Data May Be Processed Outside The UK
Our websites are hosted in the UK.
We may also use outsourced services in countries outside the UK from time to time in other aspects of our business.
Accordingly, data obtained within the UK or any other country could be processed outside the UK.
We use the following safeguards with respect to data transferred outside the UK:
- The processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
32. Control Over Your Own Information
It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes.
At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
When we receive any request to access, edit or delete personal data we first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Please be aware that we are not obliged by law to provide you with all personal data we hold about you, and that if we do provide you with information, the law allows us to charge for such provision if doing so incurs costs for us. After receiving your request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
If you wish us to remove personally identifiable information from our website, you should contact us to make your request.
This may limit the service we can provide to you.
We remind you that we are not obliged by law to delete your personal data or to stop processing it simply because you do not consent to us doing so. While having your consent is an important consideration as to whether to process it, if there is another legitimate basis on which we may process it, we may do so on that basis.
33. Communicating With Us
When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our organisation.
We may keep personally identifiable information associated with your messages, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
34. Complaining
If you are not happy with our privacy policy, or if you have any complaint, then you should tell us.
Please email us at
When we receive a complaint, we record the information you have given to us on the basis of consent. We use that information to resolve your complaint.
We aim to investigate all complaints relating to user-generated content. However, we may not be able to do so as soon as a complaint is made. If we feel that it is justified or if we believe that the law requires us to do so, we shall remove the content while doing so.
Making a complaint may not result in the removal of the content. Ultimately, we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
If your complaint reasonably requires us to notify some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied with how we process your personal data, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.
35. Retention Period
Except as otherwise mentioned in this privacy notice, we keep your personal data only for as long as required by us:
- To provide you with the services you have requested
- To comply with other law, including for the period demanded by our tax authorities
- To support a claim or defence in court
36. Compliance With The Law
Our privacy policy complies with the law in the United Kingdom, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the Privacy and Electronic Communications Regulations (‘PECR’).
37. Review of This Privacy Policy
We shall update this privacy notice from time to time as necessary.
Terms & Conditions
These terms and conditions are the contract between you and OurLFC (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.
They are based on a set written by Net Lawman and released under licence. They protect your rights as well as ours.
I / We are OurLFC, Our address is 26 Greenside Court, Eccles M30 9QH
You are: Anyone who uses Our Website.
Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.
These are the agreed terms
1. Definitions
"Consumer" | means any individual who, in connection with this agreement, is acting for a purpose which is outside his business. |
"Content" | means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you. |
"OurLFC Membership" | means any service we provide, whether through Our Website or otherwise. It includes the membership service we provide as set out on Our Website and in this contract. |
"Post" | means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on Our Website, and the phrases "Posted" and "Posting" shall be interpreted accordingly. |
"Services" | means all of the services available from Our Website, whether free or charged. |
"Our Website" | means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us or any member of the OurLFC group of companies. It includes all web pages controlled by us. |
2. Our Contract
2.1. | These terms and conditions regulate the business relationship between you and us. By buying OurLFC Membership or using Our Website free of charge, you agree to be bound by them. |
2.2. | We do not offer the Services in all countries. We may refuse to provide the Services if you live in a country we do not serve. |
2.3. | In entering into this contract you have not relied on any representation or information from any source except the definition and explanation of the Services given on Our Website. |
2.4. | Subject to these terms and conditions, we agree to provide to you some or all of the Services described on Our Website at the prices we charge from time to time. |
2.5. | Our contract with you and licence to you last for one year from the date of start/ payment. Any continuation by us or by you after the expiry of [one year] is a new contract under the terms then posted on Our Website. Your continued use of our Services after that shall be deemed acceptance by you of the changed Service, system and/or terms. |
2.6. | The contract between us comes into existence when we receive payment from you for a Service. |
2.7. | If we give you free access to a Service or feature on Our Website which is normally a charged feature, and that Service or feature is usually subject to additional contractual terms, you now agree that you will abide by those terms. |
2.8. | We may change this agreement in any way at any time. The version applicable to your contract is the version which was posted on Our Website at the time that the contract was made. |
3. Your Account and Personal Information
3.1. | When you visit Our Website, you accept responsibility for any action done by any person in your name or under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. |
3.2. |
You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate. |
3.3. | You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may terminate your account. |
4. OurLFC Membership
4.1. | Our basic service is free of charge. You may use it subject to your compliance with the terms of this agreement. |
4.2. | Details of the cost and benefits of OurLFC Membership are as set out on Our Website. You may subscribe to OurLFC Membership Services at any time. |
4.3. | If you subscribe to OurLFC Membership as a Consumer, the law provides that you can opt out of your right to the 14 day cancellation period. Of course, we will not accept your subscription request unless you agree to lose your cancellation right. |
4.4. | You do this by instructing us to allow subscription immediately, or as soon as we can. If you do that, we will give you OurLFC Membership immediately and you lose your right to cancel your order. |
4.5. | By accepting these terms, you now agree that you are instructing us to give you OurLFC Membership immediately and you understand that, in doing so, you lose your right to cancel your order within 14 days. |
4.6. | If you give up your right to cancel, that will apply to any renewal of your OurLFC Membership at any time from now. |
4.7. | Apart from your cancellation right, termination of OurLFC Membership will be regulated by this contract set out in paragraph 14 below. |
4.8. | You may not transfer your OurLFC Membership to any other person. |
4.9. | We reserve the right to modify the OurLFC Membership rules or system and to change the terms and conditions of this agreement at any time, without notice. Your continued use of the OurLFC Membership after such modifications shall be deemed an acceptance by you to be bound by the terms of the modified agreement. The terms that apply to you are those posted here on Our Website on the day you join as a member. |
5. Prices
5.1. | The price payable for Services that you order is clearly set out on Our Website. |
5.2. | The price charged for any Service may differ from one country to another. You may not be entitled to the lowest price unless you reside in the qualifying country. |
5.3. | Prices are inclusive of any applicable value-added tax or other sales tax. |
5.4. | Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you. |
5.5. | Any details given by us in relation to exchange rates are approximate only and may vary from time to time. |
5.6. | You will pay all sums due to us under this agreement by the means specified without any set-off, deduction or counterclaim. |
5.7. | If by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch it to you. |
6. Renewal Payments
6.1. | At least four weeks before the expiry of the period, for which you have paid, we shall send you a message to your last known email address to tell you that your OurLFC Membership and licence to use the Services is shortly to expire and to invite you to renew. An invoice for the new period will be included. |
6.2. | At any time before the expiry of your OurLFC Membership, you may use the “My Account” tab on Our Website to access your personal information and change your requirements for Services or cancel renewal. |
6.3. | At the expiry of your OurLFC Membership, we shall automatically take payment from your credit card of the sum specified on the invoice sent earlier and shall confirm the renewal of your OurLFC Membership for a further period by sending you an email message. |
6.4. | Subject to last previous sub-paragraph, you may cancel OurLFC Membership within 14 days after the day we confirm the renewal of your OurLFC Membership. If you do so we will refund your Membership cost within 14 days of receipt of this request. |
6.5. | Other than the limitation set out above OurLFC Membership is non-refundable and non-transferable. |
7. Security Of Your Credit Card
We take care to make Our Website safe for you to use.
7.1. | Card payments are not processed on a page controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment. |
7.2. | If you have asked us to remember your credit card details for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated. |
8. Restrictions on What You May Post to Our Website
8.1. | We may, at our discretion, read, assess, review or moderate any Content Posted on Our Website. If we do, we need not to notify you or give you a reason. |
8.2. | You agree that you will not use or allow anyone else to use Our Website to Post Content which is or may: |
8.2.1. | Be malicious or defamatory; |
8.2.2. | Consist in commercial audio, video or music files; |
8.2.3. | Be obscene, offensive, threatening or violent; |
8.2.4. | Be sexually explicit or pornographic; |
8.2.5. | Be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person; |
8.2.6. | Give the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business; |
8.2.7. | Solicit passwords or personal information from anyone; |
8.2.8. | Be used to sell any goods or services or for any other commercial use; |
8.2.9. | Include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate; |
8.2.10 | Link to any of the material specified above, in this paragraph. |
8.2.11. | Post excessive or repeated off-topic messages to any forum or group; |
8.2.12. | sending age-inappropriate communications or Content to anyone under the age of 18. |
9. Your Posting: Restricted Content
In connection with the restrictions set out below, we may refuse or edit or remove a Posting that does not comply with these terms.
In addition to the restrictions set out above, a Posting must not contain:
9.1. | Hyperlinks, other than those specifically authorized by us; |
9.2. | Keywords or words repeated, which are irrelevant to the Content Posted. |
9.3. | The name, logo or trademark of any organisation other than that of you or your client. |
9.4. | Inaccurate, false, or misleading information. |
10. How We Handle Your Content
10.1. | Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is at https://ourlfc.world/privacy-policy. |
10.2. | If you Post Content to any public area of Our Website it becomes available in the public domains. We have no control over who sees it or what anyone does with it. |
10.3. | Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information. |
10.4. | Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you. |
10.5. | You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you. |
10.6. | You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential. |
10.7. | Please notify us of any security breach or unauthorised use of your account. |
11. Removal Of Offensive Content
11.1. | For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose. |
11.2. | We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason. |
11.3. | If you are offended by any Content, the following procedure applies: |
11.3.1. | Your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email; |
11.3.2. | We shall remove the offending Content as soon as we are reasonably able; |
11.3.3. | After we receive notice of a claim or complaint, we shall investigate so far as we alone decide; |
11.3.4. | We may re-instate the Content about which you have complained or not. |
11.4. | In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit. |
11.5 | You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees if any. |
12. Security Of Our Website
12.1. | If you violate Our Website, we shall take legal action against you. |
12.2. | You now agree that you will not, and will not allow any other person to: |
12.2.1. | Modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it. |
12.2.2. | Link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser; |
12.2.3. | Download any part of Our Website, without our express written consent; |
12.2.4. | Collect or use any product listings, descriptions, or prices; |
12.2.5. | Collect or use any information obtained from or about Our Website or the Content except as intended by this agreement; |
12.2.6. | Aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services; |
12.2.7. | Share with a third party any login credentials to Our Website. |
12.3. | Despite the above terms, we now grant a licence to you to: |
12.3.1 | Create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent. |
12.3.2. | You may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide. |
13. Disclaimers and Limitations of Liability
13.1. | The law differs from one country to another. This paragraph applies so far as the applicable law allows. |
13.2. | All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this subparagraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term. |
13.3. | We make no representation or warranty that the Services will be: |
13.3.1. | Useful to you; |
13.3.2. | Of satisfactory quality; |
13.3.3. | Fit for a particular purpose; |
13.3.4. | Available or accessible, without interruption, or without error; |
13.4. | We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website. |
13.5. | You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services concerned. |
13.6. | We shall not be liable to you for any loss or expense which is: |
13.6.1. | Indirect or consequential loss; or |
13.6.2. | Economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it. |
13.7. | This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies (who may enforce this provision under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017, as well as to us. |
13.8. | If you become aware of any breach of any term of this agreement by any person, please tell us by [state action required]. We welcome your input but do not guarantee to agree with your judgement. |
13.9. | The law differs from one country to another. This paragraph applies so far as the applicable law allows. |
13.10. | All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this subparagraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term. |
13.11. | We make no representation or warranty that the Services will be: |
13.11.1. | Useful to you; |
13.11.2. | Of satisfactory quality; |
13.11.3. | Fit for a particular purpose; |
13.11.4. | Available or accessible, without interruption, or without error; |
13.12. | We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website. |
13.13. | We shall not be liable to you for any loss or expense arising out of or in connection with your use of Our Website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it. |
13.14. | We make no representation or warranty and accept no responsibility in law for: |
13.14.1. | Accuracy of any Content or the impression or effect it gives; |
13.14.2. | Delivery of Content, material or any message; |
13.14.3. | Privacy of any transmission; |
13.14.4. | Any act or omission of any person or the identity of any person who introduces himself to you through Our Website; |
13.14.5. | Any aspect or characteristic of any goods or services advertised on Our Website; |
13.15. | Our Website includes Content Posted by third parties. We are not responsible for any such Content. If you come across any Content which offends you, please contact us via the “Contact us” page on Our Website. |
13.16. | We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first. |
13.17. | You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services concerned. |
14. Duration and Termination
14.1. | This agreement shall operate for the period for which you have subscribed to OurLFC Membership Service. |
14.2. | We may terminate this agreement at any time, for any reason, with immediate effect by sending you notice to that effect by post or email. |
14.3. | Termination by either party shall have the following effects: |
14.3.1. | Your right to use the Services immediately ceases; |
14.3.2. | We are under no obligation to forward any unread or unsent messages to you or any third party. |
14.4. | In the event of such termination by us, we will within seven days refund to you the balance of your subscription outstanding for any Service, pro rata with time not elapsed. |
14.5. | There shall be no reimbursement or credit if the Service is terminated due to your breach of the terms of this agreement. |
14.6. | We retain the right, at our sole discretion, to terminate any and all parts of the Services provided to you, without refunding to you any fees paid if we decide in our absolute discretion that you have failed to comply with any of the terms of this agreement. |
15. Storage Of Data
15.1. | We assume no responsibility for the deletion or failure to store or deliver email or other messages. |
15.2. | We may, from time to time, set a limit on the number of messages you may send, store, or receive through the Service. We may delete messages in excess of that limit. We shall give you notice of any change to your limit, except in an emergency. |
15.3. | You accept that we cannot be liable to you for any such deletion or failure to deliver to you. |
16. Interruption To Services
16.1. | If it is necessary for us to interrupt the Services, we will give you reasonable notice where this is possible and when we think the downtime is such as to justify telling you. |
16.2. | You acknowledge that the Services may also be interrupted for many reasons beyond our control. |
16.3. | You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to the Services. |
17. Indemnity
You agree to indemnify us against any loss, damage or liability, suffered by us at any time and arising out of:
17.1. | Any act, neglect or default of yours in connection with this agreement or your use of the Services; |
17.2. | Your breach of this agreement; |
17.3. | Your failure to comply with any law; |
17.4. | A contractual claim arising from your use of the Services. |
18. Dispute Resolution
The following terms apply in the event of a dispute between the parties:
18.1. | If you are not happy with our services or have any complaint then you must tell us by email message to |
18.2. | Detailed information about our complaint handling procedure is at |
18.3. | If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with the other in a process of mediation or arbitration. |
19. Miscellaneous Matters
19.1. | If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms. |
19.2. | The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title. |
19.3. | If you are in breach of any term of this agreement, we may: |
19.3.1. | Terminate your account and refuse access to Our Website; |
19.3.2. | Terminate your account and refuse access to Our Website; |
19.3.3. | Issue a claim in any court. |
19.4. | Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue. |
19.5. | No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future. |
19.6. |
Any communication to be served on either of the parties by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail. It shall be deemed to have been delivered: if delivered by hand: on the day of delivery; if sent by post to the correct address: within 72 hours of posting; |
19.7. | This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017 or otherwise, except that any provision in this agreement which excludes or restricts the liability of our directors, officers, employees, subcontractors, agents and affiliated companies, may be enforced under that Act. |
19.8. | Neither party shall be liable for any failure or delay in the performance of this agreement which is caused by circumstances beyond its reasonable control, including any labour dispute between a party and its employees. |
19.9. | The validity, construction and performance of this agreement shall be governed by the laws of England and Wales / Scotland / Northern Ireland and you agree that any dispute arising from it shall be litigated only in that country. |